Dickey Boats is a customer driven boat building company based in Napier. We are growing into new markets and have more wonderful customers than ever before and are now looking for someone passionate within the marine industry to join our Sales and Service team.
Sales and Service at Dickey boats is the face of the company and are actively engaged with clients helping them have the best experience possible owning one of our boats. This role is reporting to the Sales and Service manager and will be assisting in managing the customer experience from initial conversation through the life of the boat.
The scope of this role is varied, challenging and exciting! We are looking for candidates with a relevant trade qualification or demonstrated expertise in fault finding and repair of marine systems and components and a demonstrated ability co-ordinating multiple customer projects and jobs effectively.
Initially this role is predominantly service until you learn our products, processes and customers. Over time the sales aspect will naturally start to happen and you will receive lots of support during this growth. The role is based in Napier although there will be requirements for travel throughout the year.
You may come to this role from a service or tech role within the industry, alternatively you may have another marine trade background and great experience on boats. Either way you must have a passion and enthusiasm for boats and a desire to learn and become knowledgeable across the full range of boats. To be successful you must truly enjoy the challenge and satisfaction of being part of a team that strives to deliver nothing less than excellence for our customers.
You will have:
• A relevant trade qualification or demonstrated expertise in fault finding and repair of marine systems and components
• Demonstrated ability co-ordinating multiple customer projects and jobs effectively
• Resilience, energy and enthusiasm to provide an outstanding customer experience
• A working knowledge of Microsoft Excel, Word, Outlook and OneNote
• Excellent verbal and written communication skills
If this role sounds like it could provide your next challenge, please apply including a cover letter and CV with your application. For further information please contact Will Nicholls at Dickey Boats by email at firstname.lastname@example.org or on 021 577 830 for a confidential discussion.